Facilitation and facilitated workshops

Facilitation is a very powerful tool to use in agile environments and is very much under-used in our opinion. It is one of the agile practices which you can learn about on an agile project management course.

It must also be said that facilitation is not a very easy skill to develop. That’s because a lot of the actions and decisions you take as a facilitator are often counter-intuitive.

It is important to understand the difference between facilitated workshops, facilitation, and ‘being facilitative’.

Facilitation means to provide a creative environment to help a group of people reach a goal effectively.

Facilitated workshops

Facilitated workshops are a subset of facilitation. A facilitated workshop is a planned, collaborative event in which stakeholders and content experts collaborate to create, correct, and document a deliverable, or work product.

Prior to the workshop the group agrees on the deliverables, and the participants sometimes produce some of them beforehand.


In this video, Keith Richards, the Founder of agileKRC and Lead Author and Chief Examiner for Agile Project Management (AgilePM) and DSDM Atern, and Lead Author of PRINCE2 Agile talks about the basics of facilitation, facilitation techniques and how to get trained in facilitation.

In this video Keith covers the following topics:

  • The basics of facilitation
  • The benefits of facilitation
  • Facilitation – how and when
  • Facilitation techniques
  • Advanced areas of facilitation
  • How to get trained in facilitation



To see a PDF version of the presentation used in this video, click the download button below.